General Conditions
Surfdeal.ch is an offer of the BALANCED SOLUTIONS GMBH. For the business relationship between BALANCED SOLUTIONS GMBH and the customer, the following terms and conditions apply exclusively from 01.2016, regardless of the means of communication used. The customer acknowledges the exclusive validity of the GTC of BALANCED SOLUTIONS GMBH for the entire business relationship. BALANCED SOLUTIONS GMBH does not recognize deviating conditions of the customer, unless the management of BALANCED SOLUTIONS GMBH would have agreed expressly in writing to their validity. If the customer enters into a business relationship with BALANCED SOLUTIONS GMBH by using the website, the customer accepts the GTC as the basis for the entire business relationship between the customer and BALANCED SOLUTIONS GMBH.

CONCLUSION OF CONTRACT AND WITHDRAWAL 
The presentation of the products in the online store does not constitute a legally binding offer, but a non-binding online catalog. By clicking the button "Buy now" you place a binding order of the goods contained in the shopping cart. The confirmation of receipt of the order follows immediately after sending the order by an automated e-mail and does not yet constitute acceptance of the contract. The acceptance of the contract takes place only when you receive an e-mail from us confirming the shipment of the goods or the order. We can accept your order within two days. If we can accept the offer or if certain products of the order are no longer available, the customer will be informed immediately. In case of writing, printing or calculation errors on the website, BALANCED SOLUTIONS GMBH is entitled to withdraw from the contract. All offers are valid while stocks last. If our supplier does not supply us with the ordered goods despite contractual obligation, we are also entitled to withdraw from the contract. In this case the customer will be informed immediately that the ordered product is not available. The purchase price already paid will be refunded within 14 working days (whereby Saturday does not count as a working day) or, if requested, set off against other goods. We may refuse to refund until we have received the goods back or until the customer has provided us with proof that the goods have been returned, whichever is earlier. 

DELIVERY 
Unless otherwise agreed, delivery will be made to the delivery address provided by the customer. Upon delivery to the customer, the risk is transferred to the customer. BALANCED SOLUTIONS GMBH is not responsible for delays in delivery and performance due to force majeure. Events of force majeure entitle BALANCED SOLUTIONS GMBH to postpone the delivery by the duration of the hindrance and an appropriate start-up time or to withdraw from the contract completely or partly because of the part not yet fulfilled. Strike, natural disasters, war, blockade, export and import prohibitions and other sovereign interferences are equal to the force majeure, no matter whether they occur with BALANCED SOLUTIONS GMBH or with a supplier of BALANCED SOLUTIONS GMBH. We have to inform the customer immediately about the occurrence of an event of force majeure which will hinder an imminent delivery.

DUE DATE AND PAYMENT, DEFAULT 
All product prices of BALANCED SOLUTIONS GMBH are gross prices, include the legal value added tax of the respective country and are shown in the indicated currency. The prices are valid at the time of the order including VAT. The purchase price is due immediately with the order. The customer can pay the purchase price by credit card, prepayment, PayPal and Postcard or PostFinance e-finance. The customer has the possibility to request BALANCED SOLUTIONS GMBH login data at any time so that he can track his order. 

RETENTION OF TITLE 
All our deliveries and services are subject to retention of title. The delivered goods remain the property of BALANCED SOLUTIONS GMBH until all claims against the customer have been settled in full. 

WARRANTY
The warranty period is in accordance with the statutory provisions. This is 1 year and begins from the date of receipt of the goods. Claims against BALANCED SOLUTIONS GMBH arising from any manufacturer's warranty that exceeds the warranty claims are excluded to the extent permitted by law. Claims arising from a manufacturer's warranty are only available to the customer against the manufacturer who has promised the warranty. The warranty does not cover normal wear and tear or wear and tear due to use. If there is a defect of the purchased goods for which BALANCED SOLUTIONS GMBH is responsible, BALANCED SOLUTIONS GMBH is entitled to choose between removal of the defect and replacement delivery. If BALANCED SOLUTIONS GMBH is not ready or not able to remove the defect/replace the delivery or if the removal of the defect/replace the delivery is delayed beyond a reasonable period of time due to reasons for which BALANCED SOLUTIONS GMBH is responsible or if the removal of the defect/replace the delivery fails in any other way, Customer shall be entitled at its option to withdraw from the contract or to demand a corresponding reduction of the purchase price. If a warranty case occurs with a product purchased in the online store, the customer can return the goods to the specified contact address. If it turns out that there is no defect subject to warranty, BALANCED SOLUTIONS GMBH will charge the customer for the expenses incurred. The warranty is usually only valid for the first purchaser of the product concerned and is not transferable. The replacement of (defect) consequential damages, as well as other property damages, financial losses and damages of third parties against the customer, unless it is a consumer transaction, is excluded. LIABILITY Further claims of the customer against BALANCED SOLUTIONS GMBH than the warranty claims regulated in § 7, in particular claims for damages, are excluded as far as legally permissible. BALANCED SOLUTIONS GMBH is therefore not liable for damages which did not occur directly at the delivery item itself and especially not for lost profit or for other financial losses of the customer. As far as the liability of BALANCED SOLUTIONS GMBH is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents. BALANCED SOLUTIONS GMBH is not liable for the fact that the services offered by its website are accessible without interruption or that stored data are preserved. Any liability on the part of Balanced Solutions GmbH for all dangers arising from the risks involved in practicing the sports is excluded. Among others, windsurfing, stand up paddle, skateboarding, wakeboarding, water skiing, snowboarding and skiing are extreme sports with extreme forces. Balanced Solutions Ltd. does not take any responsibility for accidents due to material defects. 

LINKS AND REFERENCES 
The links set by BALANCED SOLUTIONS GMBH to external pages are only signposts to these pages; they are therefore displayed in their own browser windows by means of external links. BALANCED SOLUTIONS GMBH does not identify itself with the contents of the pages to which reference is made and accepts no liability for them. INFORMATION OBLIGATIONS The customer is obliged to provide truthful information when placing an order. If data of the customer change, in particular name, address, e-mail address, telephone number, the customer is obliged to inform BALANCED SOLUTIONS GMBH about this change immediately by changing the information. If the customer omits this information or gives wrong data from the beginning, in particular a wrong e-mail address, BALANCED SOLUTIONS GMBH can withdraw from the contract, as far as a contract has come into existence. 

FINAL PROVISIONS; PLACE OF JURISDICTION AND APPLICABLE LAW 
These General Terms and Conditions and the Privacy Policy govern the contractual rights and obligations between Balanced Solutions GmbH and the customer. Should any provision of the contract concluded with the customer become void or legally ineffective, the remaining provisions shall continue to apply. The contract is subject to Swiss law to the exclusion of the Vienna Sales Convention (United Nations Convention on Contracts for the International Sale of Goods of 11.4.1980). The place of jurisdiction is Küssnacht (SZ). Statutory mandatory places of jurisdiction remain reserved. Version 1.0 from 17:03:2016